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Patient Online Access

In line with the Government’s commitment to enabling patient online interaction with general practice services, there are a number of services available to you.

From 1 April 2014 all practices in England will offer and promote patients’ online access to transactional services such as booking and cancellation of appointments and ordering of repeat prescriptions and they will also provide patients with access to information from their medical records from 1 April 2014.

For a number of years you have had the ability to:

  • Request repeat prescriptions online
  • Book or cancel appointments 24/7
  • Change your address (though please bring ID in at your next appointment or when you are next passing)
  • Complete questionnaires and submit results such as blood pressure and smoking.

From the 1st April you will also be able to apply to access your medical record or summary online.  Church Street Surgery has worked closely with the Patient Participation Group to manage the risks associated with this type of access and to flag up our concerns about making this information available to you.

If you would like to access this information, please read the patient information leaflet below and then complete the application form.  You will need to bring these in to the Practice with some identification.  

You will have access from the date your application is approved.  In some circumstances, where a GP feels that accessing your medical record may cause you harm or distress we may refuse your request.  This will not stop you from being able to book or cancel appointments and order repeat prescriptions etc.  In such circumstances we will explain why we don't feel this will be in your best interest, though we hope these situations will be few and far between.

0004 - MISC - Patient information Leaflet - Online Access.pdf

0003a - Registration form to obtain access to your medical records and summary.pdf

These forms are also available from the surgery. 

To access online services, please click on the link below:

Coming soon!

As part of the Prime Minister's Challenge Fund we hope to be able to offer video consultations soon!

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