Church Street SurgeryOssett Health VillageKingswayOssett, WF5 8DFTel: 01924 217667
Extended Out Of Hours Service
If you ring the surgery number when we are closed you will be either diverted to GP Care Wakefield or to 111, the Urgent Care Team. They will assess your needs and recommend a course of action.
You can also get help during this time from the following:
24/7 online help from NHS choices www.nhs.uk
Talk direct, if its a non-emergency call 111
Go to your local pharmacy for advice and treatment
Drop in to the walk-in centre: King Street Health Centre, 47 King Street Wakefield WF1 2SY Telephone: 01924 882350
Special help for parents: If your child is ill there is a quick and helpful guide at www.pitterpatterchatter.org
Use the symptom checker and self-help guide on this website.
A&E is only for emergencies
OUT OF HOURS GP CARE WAKEFIELD
GP CARE WAKEFIELD is an extended out of hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield district which will go live for Church street Surgery on the 19th September 2017.
It operates from 6 – 10 pm Monday to Friday, and 9 – 3pm Saturday’s, Sunday’s and Bank Holiday’s. Telephones will be automatically diverted during operating hours. Outside of these times please telephone 111 or ring back during normal surgery hours if your need is not urgent.
Following triage of your problem, if deemed appropriate the service will offer you a GP appointment at Trinity Medical Centre or Pontefract General Infirmary.
There needs to be shared consent in place for the service to be able to provide safe care therefore please ensure you give explicit record sharing consent when accepting an appointment with the service. Patients who prefer not to give shared consent cannot access this service.
The service is not available for routine matters such as repeat prescriptions
Routine care by HCA/Nurse (Please note not all services will be available initially)
In addition to the above, during 6pm & 8pm Monday to Friday, and 9am & 1pm on Saturday’s, Sunday’s and Bank Holiday’s, patients can be seen for routine annual review of Heart Disease, Diabetes, COPD, Asthma & Stroke but only if you are well controlled and your condition is stable. Other routine nurse care includes:
Routine ECG (not chest pain)
Review of contraceptive pill
review depo injection
removal of sutures and clips
For more information, please ask at reception.
If you ring the surgery when we are closed you will be either diverted to GP care Wakefield or to 111, the Urgent Care Team.
They will assess your needs and recommend a course of action which may include:
Please note that all calls are recorded.
Other options available to you, if you need help outside normal surgery hours are:
A&E departments assess and treat patients who have serious injuries or medical emergencies. Generally, you should visit A&E or call 999 for problems such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999.
Call 999 in an emergency
House visits are for patients who are too ill or infirm to travel to the surgery. Please telephone the surgery before 11am on 01924 217 999 / 01924 217 667 to request a visit. A doctor may ring you back at approximately 12 noon. All visits are done between 11am and 2pm.
NHS 111 is a new free telephone service being introduced nationally to make it easier for people to access local health and social care services when they have an urgent need. It's a general number for people to call when their need is urgent but not considered life-threatening (999).
It will be available 24 hours a day, 7 days a week and 365 (366 in a leap year) days a year. Calls from mobiles and landlines are free and the service is intended to respond to people’s health and social care needs when:
If you call within surgery hours and it's appropriate to be seen by your GP, you will be advised to contact the surgery.
If you need urgent attention out of hours you wll now be directed to call 111, the answerphone message has been updated to reflect this.
In line with the Government’s commitment to enabling patient online interaction with general practice services, there are a number of services available to you.
For a number of years you have had the ability to:
From the 1st April you will also be able to apply to access your medical record or summary online. Church Street Surgery has worked closely with the Patient Participation Group to manage the risks associated with this type of access and to flag up our concerns about making this information available to you.
If you would like to access this information, please read the patient information leaflet below and then complete the application form. You will need to bring these in to the Practice with some identification.
You will have access from the date your application is approved. In some circumstances, where a GP feels that accessing your medical record may cause you harm or distress we may refuse your request. This will not stop you from being able to book or cancel appointments and order repeat prescriptions etc. In such circumstances we will explain why we don't feel this will be in your best interest, though we hope these situations will be few and far between.
0004 - MISC - Patient information Leaflet - Online Access.pdf
0003a - Registration form to obtain access to your medical records and summary.pdf
These forms are also available from the surgery.
To access online services, please click on the link below:
As part of the Prime Minister's Challenge Fund we hope to be able to offer video consultations soon!
Practice Health Champions
For more information click here or call Altogether Better who we are working in partnership with on 01924 398 428. If you would like to apply you can download an application form Church Street application form May 2015.pdf
What's in it for you?!
It's an opportunity to gain new skills and experience, you can boost your confidence and meet new people. You can encourage others to lead a healthy lifestyle and really make a difference to other patients at Church Street Surgery.
There's an information session at Church Street Surgery between 10am and 11am on Tuesday 28th April 2015.
The workshops / training will take place on Wednesday the 13th May and 20th May 10 - 3pm.
Places are limited so please apply in advance by completing the application form above. Financial support is available towards the cost of childcare and lunch will be provided during the workshops.
You will need to be able to volunteer a few hours each week to work alongside our Practice.
New Hours for Walk in Centre to Meet Patient Need
From the 1st November the Wakefield Walk in Centre on King Street will have new opening hours. The service will be available from 10am until 10pm 7 days a week.
The new hours mean the service is available later in the day until 10pm, and opens slightly later at 10am. The change reflects patient use of the service, which showed greater demand for the service in the evenings, rather than the early morning.
Providing same day support for patients, the centre can provide urgent care for an acute condition that may be dealt with in a single visit to a clinician.
The change in hours also reflects the new GP Care Wakefield extended hours scheme. GP Care Wakefield offers patients access to medical support across the district by calling their own GP number from 6pm until 10pm weekdays and 9am-3pm weekends and bank holidays.
Services offered by the Walk in Centre include:
Treating minor injuries and illnesses, including but not limited to:
Wounds, e.g. superficial cuts and bruises, minor burns and scalds, insect or animal bites, risk of tetanus, minor head injuries- (except in under 2’s and over 65’s as in NICE guidance)
Muscle and joint injury, e.g. strains and sprains, back pain, tendonitis;
Headaches and dizziness
Coughs, colds, ‘flu-like’ symptoms and hay-fever
Ear, nose and throat infections (e.g. minor infections such as sore throats and ear aches)
Eye care e.g. conjunctivitis, styes, removal of superficial foreign bodies
Stomach ache, indigestion, constipation, vomiting and diarrhoea
Dermatology and skin complaints e.g. rashes, minor allergic reactions, scabies, head lice, sunburn
Post operation wound care
Acute psychological conditions and crisis resolution.
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